Reference

Terms and Conditions for Your storebet77 Account

These terms set out what you agree to when you open and use your storebet77 account, including how deposits through DANA, OVO, and GoPay are handled, what activity is permitted, and how we resolve disputes.

Account eligibilityDANA, OVO, GoPay wallet useDispute handlingAccount suspension rulesJurisdiction notice
storebet77 Terms and Conditions for Your storebet77 Account
CONTACT FOR TERMS

How to Reach Us About These Terms

If something in these terms is unclear, or if you believe your account has been actioned in error, reach out through any of the channels below. Our team handles terms-related queries, account disputes, and wallet discrepancies — bring your registered account details so we can locate your record quickly.

Live Chat Open the chat window from any page on storebet77 for the fastest response on account and terms questions during active support hours.
Email Support Send a detailed message to our support address for complex disputes or documentation requests; include your account ID and transaction reference.
Help Centre Our self-service help centre covers common terms questions, account verification steps, and wallet balance discrepancy guidance in one place.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data, and Your Rights

We keep your account data secure using SSL encryption on every connection. Here is how we handle the four areas that matter most to your account relationship with us.

Data Retention

We retain account records, transaction logs, and identity documents for as long as required by applicable law. You may request a summary of the data we hold by contacting support with your account ID.

Cookie Use

Cookies on storebet77 track session state and preferences — not advertising profiles. You can manage cookie settings through your browser; blocking session cookies may affect lobby access.

Account Security

Login requires your registered email and password plus an OTP sent to your verified mobile number. If you suspect unauthorised access, change your password immediately and notify support via live chat.

Requesting Changes

To update your registered email, mobile number, or linked e-wallet — whether DANA, OVO, or GoPay — submit a request through live chat with identity verification. Changes take effect after our review.

Common Questions About These Terms

These are the questions we hear most often from account holders about how these terms work in practice.

These terms apply to anyone who opens and uses a storebet77 account. Access depends on your local jurisdiction; by registering, you confirm that using the lobby is permitted where you are located.

Contact support via live chat within 48 hours and provide your DANA transaction reference. Our team will match it against our payment records and resolve the discrepancy with you directly.

We post any changes to this page before they take effect. Continuing to use your account after that date means you accept the updated terms. Check this page if you want to see the current version.

Send a data request through our support email with your account ID. We will confirm what records we hold, in line with applicable data law for your region, and respond within a reasonable timeframe.

Accounts may be suspended for activity that conflicts with these terms, including access from restricted regions, unverified identity, or wallet transactions that cannot be reconciled. We notify you via your registered email.

Submit a wallet update request through live chat and complete the identity verification step our team asks for. Updates are confirmed once we review your request, and players in Bekasi and elsewhere follow the same process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.